NOTICE: Last updated 02/01/23
Trusted Funding Group (“TFG,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information that you share with us. This privacy policy outlines how we collect, use, maintain, and disclose information collected from users (each, a “User”) of the Trusted Funding Group website (“Site”) and all products and services offered by TFG. By accessing or using the Site, you agree to the terms of this privacy policy. This policy applies to all Users, including but not limited to applicants, investors, and visitors to the Site.
Our goal is to provide a secure and user-friendly online experience. We may collect information from you to provide better services, to communicate with you, and to improve our Site. Please review this privacy policy carefully to understand our practices regarding your personal information. If you have any questions or concerns regarding this privacy policy, please contact us using the information provided in section 10 of this policy.
By using this Site, you signify your acceptance of this privacy policy. If you do not agree to this policy, please do not use our Site. We reserve the right to modify, alter, or update this privacy policy at any time. We encourage you to review this policy periodically for any changes. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Thank you for your trust and support.
Electronic Disclosure
By submitting your personal information via the internet, you agree to receive notifications, disclosures, and/or documents electronically from Trusted Funding Group (“TFG,” “we,” “us,” or “our”) and any third-party lender we work with. This Consent to Electronic Disclosures applies to the information you provide on this Site and any other communications that we or a third-party lender may provide to you. By submitting your information, you acknowledge and agree to receive all such notifications, disclosures, and/or documents from us or a third-party lender in electronic form or online in accordance with this document.
All notifications, disclosures, and/or documents that we or any third-party lender provide to you in electronic format will be provided either (i) via email; (ii) by access to a secure customer service website, which will be provided to you in an email notice sent to you when the documents are available; (iii) by posting on this Site or the lender’s site; (iv) by SMS text messaging to your mobile device; or (v) by posting on a website designated for that purpose. All notifications, disclosures, and/or documents provided in electronic or paper format from us or any third-party lender to you will be considered “in writing,” and you should print a copy for your records. You may obtain any notifications, disclosures, and/or documents in paper form without charge from us by printing them yourself from our website or the appropriate third-party lender’s website when available. To access, view, and retain the notifications, disclosures, and/or documents available to you in electronic form, you must have internet access, sufficient electronic storage capacity, and an email account with an internet service provider email software.
You agree and intend the federal Electronic Signatures in Global and National Commerce Act to apply to (i) your consent to receive notifications, disclosures, and/or documents in electronic form; (ii) the information you provide; and (iii) our and/or any third-party lender’s ability to conduct business with you by electronic means.
By completing and submitting your information, you (i) agree to provide us with an accurate and complete email address and other required information requested on this Site; (ii) confirm your consent to receive notifications, disclosures, and/or documents from us and any third-party lender in electronic format; (iii) affirmatively demonstrate your ability to access the notifications, disclosures, and/or documents in electronic form; (iv) confirm that you have provided a current email address at which electronic notifications, documents, and/or disclosures can be sent to you; (v) acknowledge that you have read and reviewed the terms contained in this Electronic Disclosure section; and (vi) agree to the terms contained in this Electronic Disclosure section.
We and any third-party lender reserve the right, in our sole discretion, to discontinue electronic provision of notifications and/or documents. You will be provided with notice of any such termination or change as required by law.
To facilitate electronic commerce, to reduce the expense of records storage, and to obtain the benefits of faster access to records, you acknowledge and agree that all records may be stored electronically, and neither we nor any third-party lender will retain any original or electronic documents beyond the regulatory requirements. This applies to all notifications, disclosures, and/or documentation. You further acknowledge and understand that all original and electronic notification, disclosures, and/or documentation will be routinely destroyed, but not before the period of time designated by regulatory requirements. Records may be stored electronically via imaging, scanning, filming, or other technology used for the storage of documentation via internal processes or third-party processors that we or any third-party lender approves for these services
Information We Collect
At TFG, we collect different types of information from you when you use our Site. By using this Site, you consent to our collection and use of your information as described in this section. The types of information we collect are:
a. Personal Identification Information:
We may collect personal identification information from you when you visit our Site, fill out a form, apply for a loan, or communicate with us in any way. This information may include your name, mailing address, email address, telephone number, social security number, date of birth, and other personal information.
b. Non-Personal Identification Information:
We may also collect non-personal identification information about you whenever you interact with our Site. This information may include your browser name, the type of computer or device you are using, and technical information about your means of connecting to our Site, such as the operating system and the Internet service providers utilized, among other similar information.
c. Web Browser Cookies:
Our Site may use “cookies” to enhance your user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, please note that some parts of the Site may not function properly.
We may collect and use your personal identification information for the following purposes:
We may collect and use non-personal identification information for the following purposes:
We may use third-party service providers to help us operate our business and the Site or to administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We will not sell, trade, or rent your personal identification information to others.
Thank you for reading our Information We Collect section. By using this Site, you acknowledge that you have read, understand, and agree to be bound by all the terms of our Information We Collect section. If you do not agree to the terms of this section, please do not use this Site.
How We Use Collected Information
We may collect and use your information for the following purposes:
a. Improving customer service:
Your information helps us respond to your customer service requests and support needs more efficiently.
b. Personalizing user experience:
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
c. Improving the site:
We may use feedback you provide to improve our products and services.
d. Processing transactions:
We may use the information you provide about yourself when applying for a loan only to provide service to that application. We do not share this information with outside parties except to the extent necessary to provide the service.
e. Sending periodic emails:
We may use the email address you provide to send you information and updates pertaining to your application or loan, and occasionally send newsletters or other promotional materials.
f. Opt-in for SMS, email, and phone communication:
You agree to receive SMS, email, and phone communication, including calls made using an automatic telephone dialing system, from TFG for application updates, special offers, promotions, news, and events. You acknowledge that you may be contacted even if your phone number(s) is registered with any state, federal, or corporate Do-Not-Call registry. Message frequency will vary. Message and data rates may apply. To opt-out of receiving messages, reply “STOP” to any text message. Alternatively, you may reply “HELP” for support. You may also contact us directly at 800-676-8599.
Thank you for reading our How We Use Collected Information section. By using this Site, you acknowledge that you have read, understand, and agree to be bound by all the terms of our How We Use Collected Information section. If you do not agree to the terms of this section, please do not use this Site.
Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or to administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Thank you for reading our Sharing Your Personal Information section. By using this Site, you acknowledge that you have read, understand, and agree to be bound by all the terms of our Sharing Your Personal Information section. If you do not agree to the terms of this section, please do not use this Site.
Third-Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
We use third-party advertising companies to serve ads when you visit our Site. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit http://www.networkadvertising.org/managing/opt_out.asp.
Use of Tracking Technologies:
Technologies such as cookies, beacons, tags, and scripts are used by TFG and our marketing partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use cookies for authentication, user session management, and analytics. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.
Thank you for reading our Third-Party Websites and Use of Tracking Technologies sections. By using this Site, you acknowledge that you have read, understand, and agree to be bound by all the terms of our Third-Party Websites and Use of Tracking Technologies sections. If you do not agree to the terms of these sections, please do not use this Site.
Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.
Thank you for reading our Commitment to Children’s Privacy section. By using this Site, you acknowledge that you have read, understand, and agree to be bound by the terms of our Commitment to Children’s Privacy section. If you do not agree to the terms of this section, please do not use this Site.
Changes to This Privacy Policy
Trusted Funding Group (TFG) has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site and revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Thank you for reading our Changes to This Privacy Policy section. By using this Site, you acknowledge that you have read, understand, and agree to be bound by the terms of our Changes to This Privacy Policy section. If you do not agree to the terms of this section, please do not use this Site.
Contact Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
Trusted Funding Group (TFG)
Phone: 800-676-8599
Email: [email protected]
Address: 500 Fairway Dr ste 106, Deerfield Beach, FL 33441